Privacy policy

Wallhope Farm takes the privacy of its users seriously. We are committed to safeguarding the privacy of our users, whilst providing a personalised and valuable service. This Privacy statement explains the data processing practices of Wallhope Farm. If you have any requests concerning your personal information or any queries with regards to these practices, please contact us by e-mail at hello@wallhopefarm.co.uk.

Our site contains links to third party sites which are not subject to this privacy policy. We recommend that you read the privacy policy of any such sites that you visit.

By using our website and agreeing to this policy, you consent to our use of cookies.

Information Collected

Personal information is collected by Wallhope Farm for and on behalf of Wallhope Farm only.

We collect personally identifiable information about you (your “Data”) through:

  • the use of enquiry forms

  • when you purchase any of our services

  • when you use our website (“usage data”)

The elements of your Data that we collect may include:

  • Name

  • Job title

  • Company name

  • Company address, phone and email address

  • Payment details such as credit card information

  • IP address, geographical location, length of visit to our website, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of our website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.

Use of Cookies

We use cookies to help personalise your use of our site. A cookie is a small piece of information which is sent to your computer’s hard drive by your web server so that our website can remember who you are. This information may include information relating to your use of our site, information about your computer such as the computer’s IP address and browser type, demographic data and, if you arrived at our site via a link from a third party site.

We use information from cookies for purposes which may include:

  • identifying returning users

  • tracking your use of our site to better develop our site in accordance with your requirements

  • building up a demographic profile

Wallhope Farm use web analytics services through Squarespace. ‘Squarespace Analytics’ is our reporting platform and gives us insight into how our site is performing. With Squarespace Analytics, we can get a clear picture of our visitors and their behaviour through visual reports on statistics like page views, navigation paths and popular content.

You can delete cookies from your hard drive at any time and you can set your internet browser so that it will not allow cookies to be stored on your computer.

We will retain and delete your personal data as follows:

Your data will be retained until you specifically request it to be deleted from our systems.

Amendments

We may update this policy from time to time by publishing a new version on our website.

You should check this page occasionally to ensure you are happy with any changes to this policy.

Your rights

You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data.

Our details

This website is owned and operated by Wallhope Farm.

You can contact us:

  • by email, using the email address published on our website.